Last Updated: March 13, 2026
Effective Date: March 13, 2026
IMPORTANT: THESE TERMS CONTAIN PROVISIONS THAT LIMIT OUR LIABILITY TO YOU AND REQUIRE YOU TO RESOLVE DISPUTES INDIVIDUALLY. PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE OR ENGAGING OUR SERVICES.
These Terms and Conditions (“Terms”) form a legally binding agreement (“Agreement”) between you (“you” or “your”) and shushanik.co (“we,” “us,” or “our”). The term “Website” refers to all pages, features, and content available at shushanik.co.
By accessing our Website, creating an account, or engaging any of our services, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please do not use our Website or services.
If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
1. Scope of This Agreement
These Terms govern your access to and use of the Website, including all content and services made available through it. This Agreement constitutes the complete and exclusive understanding between you and us with respect to the Website, and supersedes any prior oral or written communications regarding your use of it.
Specific terms relating to any services you engage us for will be set out in a separate client agreement. In the event of any conflict between these Terms and a separate client agreement, the client agreement will take precedence with respect to the services covered by it.
2. Eligibility
Our Website and services are intended for use by individuals who are at least 18 years of age and who are legally capable of entering into a binding agreement. By using our Website, you confirm that you meet these requirements.
Our Website is not directed at children under the age of 18. If you are under 18, you are not permitted to use this Website or engage our services. If we become aware that a person under 18 has submitted personal information through our Website, we will take steps to remove it promptly.
3. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last Updated” date at the top of this page and make reasonable efforts to notify you of any material changes. Unless a change is required for legal or administrative reasons, updates will take effect 5 days after the revised Terms are posted to the Website.
Your continued use of the Website after any update takes effect constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, please stop using the Website.
4. Our Services
We currently offer website design and development services. Engaging us for any service is subject to a separate client agreement, which will set out the specific scope, deliverables, timeline, fees, and conditions applicable to that project.
We reserve the right to modify, suspend, or discontinue any aspect of our Website or services at any time. We will not be liable to you or any third party for any such modification, suspension, or discontinuance.
For details on our refund guarantee for website design and development projects, please refer to our separate Refund Policy page.
5. User Accounts
Certain areas of our Website may require you to register for an account. By creating an account, you agree to:
Accounts are personal in nature and may not be transferred to another person. We reserve the right to suspend or terminate accounts that are found to be in breach of these Terms, used fraudulently, or inactive for an extended period.
6. Your Obligations and Representations
By using our Website and services, you represent and warrant to us that:
7. Content You Submit
You are solely responsible for any content, materials, or information you upload, provide, or make available through our Website or in connection with any services (“User Content”). By submitting User Content, you confirm that:
By providing User Content to us, you grant us a limited, non-exclusive license to use, store, and process that content solely for the purpose of performing the services you have engaged us for. We are not responsible for any inaccuracies or errors in User Content you provide, and we may rely on it as submitted.
8. Acceptable Use
You may use our Website for lawful purposes only. You agree not to, and not to permit any third party to:
We reserve the right to suspend or terminate your access to the Website immediately if we reasonably believe you have breached any of the above.
9. Intellectual Property
a) Our Website and Content
All content on this Website – including text, graphics, logos, images, course materials, and overall design – is owned by or licenced to us and is protected by applicable intellectual property laws. Nothing in these Terms transfers any intellectual property rights to you. You may not copy, reproduce, distribute, or use any of our content in any form without our prior written permission.
b) Work We Create for You
Upon receipt of full payment for a completed project, ownership of the final website design and its custom-developed assets transfers to you. You are free to use, modify, and build upon the delivered work for your own business purposes.
We retain the right to display completed work in our portfolio and marketing materials as an example of our services. If you would prefer your project not be featured, you may opt out by notifying us in writing at legal@shushanik.co prior to project completion.
c) Your Content and Materials
You retain full ownership of all content and materials you provide to us. By providing them, you grant us a limited licence to use them solely for delivering your project. You are responsible for ensuring you have the right to use and share all materials provided, and you take full responsibility for any intellectual property claims arising from content you have supplied.
d) Feedback
Any comments, suggestions, testimonials, or other feedback you provide regarding our Website or services is entirely voluntary. We are free to use any such feedback for any purpose, without notice, payment, or any other obligation to you.
e) Third-Party Tools and Platforms
Projects may incorporate third-party platforms, themes, or plugins (such as WordPress or page builders). These remain subject to their own licensing terms, and it is your responsibility to ensure continued compliance with those terms after project handover.
10. Payments and Fees
All fees will be clearly communicated and agreed upon before any work begins. By confirming an engagement, you agree to pay the fees as outlined. We accept payment by credit or debit card through our payment processors (such as Stripe or Payoneer) and by direct bank transfer.
For subscription-based services, payments will be processed automatically on a recurring basis until you cancel. It is your responsibility to ensure your payment details are kept up to date. We reserve the right to suspend access to services in the event of a failed or overdue payment.
All fees are stated exclusive of any applicable taxes unless noted otherwise. You are responsible for any taxes applicable to your purchase under the laws of your country of residence. If any amount remains unpaid when due, we reserve the right to suspend services until payment is received.
11. Disclaimer of Results
Our service covers the creative design and technical development of your website. We apply professional care, skill, and industry best practices to every project. However, we make no promises, guarantees, or representations regarding any specific business outcomes arising from our work, including but not limited to: increased traffic, sales, conversions, search engine rankings, or revenue.
Any results achieved by past clients are provided as examples only and are not a guarantee or prediction of what you will achieve. Individual results will vary depending on a wide range of factors unique to your business, including your market, audience, content, and efforts. Your results are ultimately your own responsibility.
12. No Professional Advice
Nothing on this Website constitutes legal, financial, accounting, or other professional advice. All content is provided for general informational purposes only. You should always seek the advice of a qualified professional with respect to your specific circumstances before making any decisions based on information found on this Website.
Your use of our Website or services does not create any professional or advisory relationship between you and us beyond the scope of the services explicitly agreed upon.
13. Website Disclaimer
Our Website and its content are provided on an “as is” and “as available” basis. We make no warranties or representations of any kind – express or implied – regarding the accuracy, completeness, reliability, or availability of the Website or its content.
We do not guarantee that the Website will be uninterrupted, error-free, or free from viruses or other harmful components. You are responsible for ensuring your own devices and systems are adequately protected. Nothing in these Terms affects any statutory rights you may have as a consumer that cannot be excluded by contract.
14. Indemnity
You agree to indemnify, defend, and hold harmless shushanik.co and its owners, employees, contractors, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) that arise from or relate to:
We will provide you with reasonable notice of any such claim and reserve the right to participate in its defense at our own expense.
15. Limitation of Liability
To the fullest extent permitted by applicable law, we shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of data, loss of business opportunity, or reputational damage, arising from or related to your use of our Website or services, even if we have been advised of the possibility of such losses.
Our total aggregate liability to you for any claim arising from or related to these Terms, our Website, or our services shall not exceed the greater of (a) AMD 50,000, or (b) the total amount you paid us in the one-month period immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits our liability for fraud, gross negligence, or any other liability that cannot lawfully be excluded or limited.
16. Third-Party Links and Services
Our Website may contain links to external websites or reference third-party tools and platforms. These are provided for your convenience only. We have no control over the content, privacy practices, or availability of third-party websites and accept no responsibility for any loss or damage arising from your use of them. The inclusion of any link does not imply our endorsement.
Any third-party services incorporated into a project (such as hosting, email platforms, or payment processors) operate under their own terms and policies. We are not a party to those agreements and accept no responsibility for the performance, security, or conduct of third-party platforms after project handover.
17. Force Majeure
We will not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, civil unrest, government action, pandemic, widespread internet outage, or failure of third-party services we rely upon.
In such circumstances, we will make reasonable efforts to notify you promptly and to resume performance as soon as practicable.
18. Dispute Resolution
We genuinely hope that any issues can be resolved through open and honest communication. If a dispute arises between us, we ask that you first contact us at legal@shushanik.co to give us a reasonable opportunity to resolve the matter informally. We will endeavor to respond and work towards a resolution within 15 days of receiving your notice.
If a dispute cannot be resolved informally within that period, either party may refer the matter to mediation as a first step before pursuing formal legal proceedings. We both agree to participate in mediation in good faith before escalating to the courts.
Any dispute that cannot be resolved through the above process shall be subject to the exclusive jurisdiction of the courts of the Republic of Armenia, without prejudice to any mandatory rights you may hold under the laws of your own country of residence.
All disputes must be brought on an individual basis. You agree not to bring or participate in any class action, collective claim, or representative proceeding against us.
19. Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of Armenia. Any legal proceedings arising from or in connection with these Terms shall be brought exclusively before the competent courts of Armenia, subject to any mandatory consumer protection rights applicable in your country of residence.
20. Time Limit on Claims
To the extent permitted by applicable law, any claim or cause of action arising out of or relating to your use of our Website or these Terms must be brought within one (1) year of the date on which the claim arose. Claims not brought within this period are permanently barred, unless a shorter or longer period is required by applicable law.
21. General Provisions
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will continue in full force and effect.
Our failure to enforce any provision of these Terms on any occasion does not constitute a waiver of our right to enforce that provision in the future. All waivers must be made in writing to be effective.
You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may freely assign our rights and obligations under these Terms without restriction.
These Terms do not create any partnership, employment, agency, or joint venture relationship between you and us.
22. Privacy
Your use of our Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
23. Copyright Infringement Claims
We respect intellectual property rights. If you believe in good faith that any content on our Website infringes your copyright, please notify us in writing at legal@shushanik.co with the following information:
We will review all valid notices and take appropriate action in accordance with applicable law.
24. Termination
Either party may terminate an engagement or account by providing reasonable written notice, subject to the payment and refund terms applicable to any active project or service.
We reserve the right to immediately suspend or terminate your access to our Website or services, with or without notice, if we reasonably believe you have materially breached these Terms, acted in bad faith, or engaged in conduct that is harmful to us, our clients, or any third party.
Upon termination: all rights granted to you under these Terms will cease; any outstanding amounts owed by you will become immediately due and payable; and you must stop using the Website and any associated content or materials.
The following sections survive termination of this Agreement: Intellectual Property, Disclaimer of Results, Indemnity, Limitation of Liability, Dispute Resolution, Governing Law, Time Limit on Claims, and General Provisions.
25. Contact Us
If you have any questions about these Terms or wish to get in touch, please contact us at legal@shushanik.co.
For data-related requests, please use the subject line: “Data Request”
Contact Info: Step 1 of 2
By providing us with your information you are consenting to the collection and use of your information in accordance with our Terms of Service and Privacy Policy.
